Automatic backup
A nightly backup once a day removes the risk of a forgotten download or a lost recording.
Backup Voice Record
Keep Every Conversation Safely Recorded
Back up Cloud PBX recordings automatically every day, then search, play, and download them from anywhere — so important evidence is never lost.
- Nightly backup every day
- 5 GB to start
- About 5,000 minutes of storage
- Play and download online
Overview
What Is Backup Voice Record?
An automatic call-recording backup service from Call On Cloud, starting at 5 GB — about 5,000 minutes. Recordings are backed up every day and stay accessible anywhere, any time.
Why backup matters
Automatic backup
Use recordings to verify agreements, assess service quality, train your team, and establish the facts when a dispute arises — without relying on anyone to download files by hand.
- Starting storage
- 5 GB
- Minutes, approximately
- 5,000
- Nightly backup
- Once a day
What businesses face every day
Store, Search, and Reach Every File Systematically
Every recording stays ready for authorized team members to pull up whenever it is needed.
Access from anywhere
Play back and download files through the cloud, anywhere and any time.
Easy file management
Browse and download recordings through a management screen that is simple to use.
Data security
Encryption and security controls protect your sensitive recordings.
Storage alerts
Email alerts when storage is nearly full or full, so you can upgrade or clear files in time.
Fast search and filtering
Search by file name, date, caller, or related details to cut the time spent on retrospective checks.
Automatic Backup in Three Steps
- Step 01
Cloud PBX records the call
Your phone system creates recordings from the calls your organization's policy specifies.
- Step 02
Nightly backup runs every day
New files are copied to Backup Voice Record storage automatically.
- Step 03
Search, play, and download
Authorized users reach past recordings through the cloud whenever they need them.
Standard Voice Record
About 500 minutes
When the space fills up, the system may delete older files to make room, so your team has to download and archive recordings by hand.
Backup Voice Record
More than 10× the spaceAbout 5,000 minutes
A separate backup space that runs automatically, warns you when it is nearly full, and stays reachable without touching your standard recording space.
Price Plan
Backup Voice Record Starter Plan
Pricing below reflects current published rates. Please confirm with our sales team before ordering.
Backup Voice Record
5 GB · about 5,000 minutes
1,500
THB / year
- Nightly backup once per day
- Online playback supported
- Downloadable WAV files
- Search and filter recordings
- Email alerts on storage capacity
Prices exclude VAT. Additional storage can be added as your recording volume grows.
FAQ
Frequently Asked Questions
Why should a business use Backup Voice Record?+−
Keeping recordings lets you establish the facts after the event, hold your service standards, and use real calls to assess quality and train your team — without relying on anyone to download files by hand.
How does standard Voice Record differ from Backup Voice Record?+−
The standard recording space on Cloud PBX holds about 500 minutes, and once it fills up the system may delete older files. Backup Voice Record is a separate cloud backup space starting at about 5,000 minutes — more than ten times the capacity — and it does not touch your standard recording space.
How does the service work?+−
It runs automatically in three steps: Cloud PBX records calls according to your policy, a nightly backup copies new files to the backup space every night, and authorized users can search, play, and download past recordings through the cloud from anywhere.
What if we need more than 5 GB of storage?+−
Contact our team to upgrade to a storage size that matches your call volume and how long your organization needs to keep recordings.
Do recordings expire?+−
Files stay as long as your plan's storage allows. The system emails you when space is nearly full and pauses backups once it is full, until files are removed or the storage is upgraded.
What format are the recordings, and how do we find a file?+−
Recordings are stored as WAV files, so they are easy to play back and download. You can search and filter by file name, date, caller, or related details to cut the time spent on retrospective checks.
How secure are the backed-up recordings?+−
Encryption and security controls protect your organization's sensitive data, and email alerts tell you when storage is nearly full or full so you can upgrade or clear files in time.
