Integrate With Bitrix24 CRM
Bitrix24 CRM helps organizations manage customers, sales pipelines, and business activity in one place. On its own, though, Bitrix24 doesn't fully cover telephony and call handling — which is why connecting Bitrix24 CRM to a Cloud PBX is a natural way to close that gap and work more efficiently.
Yeastar P-Series Cloud Edition is a cloud PBX built to connect with applications like Bitrix24 CRM. The integration lets users access all their call data directly from Bitrix24 CRM — call logs, caller ID, click-to-call, and full activity history — so sales and support teams can work more smoothly and effectively.
Key Features
Single-click dialing
Call a customer in a single click using the Yeastar Linkus browser extension.
More efficient call handling
Access full call controls — recording, hold, transfer, and more — without leaving the Bitrix24 screen.
Incoming call screen pops
When a call comes in, the caller's Bitrix24 record appears instantly — no manual lookup needed. With the Yeastar Linkus browser extension or Linkus Web Client, caller details are right in front of you.
Contact synchronization
Calls from external numbers are automatically added to the PBX phonebook, so caller names appear on your phone screen immediately, and you can find and call any contact from mobile or desktop through Linkus UC Clients, anywhere.
Automatic call logging
Every call is logged automatically against the customer's record in Bitrix24, so conversation history stays complete.
Automatic contact creation
When a call comes in — or goes out — from an unknown number, the system automatically creates a new lead in Bitrix24.
Requirements
Bitrix24
- Basic
- Standard
- Professional
- Enterprise
PBX server
Firmware: version 84.9.0.18 or later
Integrating Yeastar P-Series Cloud Edition with Bitrix24 CRM makes phone-based communication and customer management simpler, cuts unnecessary steps, and lets sales and support teams follow up and respond to customers faster and more completely.
